Locksonline Testimonials > What Our Customers Have Said About Us

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Testimonials, Why Choose Locksonline?

Well, the best person to answer this is you! And this is what you have said about us. What has been said about us in our testimonials.

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David Grant Wrote

I would not hesitate in recommending you to anyone. Many thanks
I recently ordered a mutipoint lock from your company , and I was very pleasantly surprised by the brilliant service offered. I would not hesitate in recommending you to anyone. Many thanks,

Lee Wrote

Big thank you for all you help with my multi lock. All fixed in time for Christmas
Hi, A big thank you for all you help with my multi lock. All fixed in time for Christmas. Kind regards

Shirley Yeates Wrote

Your service and product
I just wanted to say thank you for our locks. I had been searching for months looking for some type of lock/restrictor for our casement windows and after a lot of phone calls and email searching I finally found them on your website. Your service and product is excellent. Thank you very much once again. Have a very Merry Christmas!

Andrew Smith Wrote

Many Thanks for the swift service. I shall come again!

Laura Wrote

Northamptonshire

My Cup handles arrived this morning and they are awesome.
Just wanted to let you know that my cup handles arrived this morning and they are awesome.

Brian Donaldson Wrote

manchester

Excellent service, was processed very quickly and received within 2 days
Excellent service, even a small order like this, was processed very quickly and received within 2 days.

Paul Reynolds Wrote

Swanage

Hi, locks received, thanks very much for the fast turnaround, much appreciated.

Frank Keith Marshall Wrote

BELMONT

Yeah we have received the lock - thanks so much for all your help!!!

David Apps Wrote

Australia

I received the locks today. Thanks for the prompt service.

Mr J. Murdoch Wrote

Glasgow

Safely received and successfully installed, thank you.

Tim Riisager Wrote

Bristol

Unusual to come across pro-active customer service
It's very unusual to come across such pro-active, problem solving customer service so thank you!

B J Barton Wrote

Bristol

Wonderful service! Will definately use you again.
Thank you for a VERY rapid response to my order, the goods arrived the following day. Wonderful service! Will definately use you again.

Paul Hurford Wrote

Hertfordshire

Thanks for a first class customer service
arrived today, many thanks for a first class customer service.

David J Martin Wrote

Powys

Thanks for your efforts
Thanks for your efforts realise weather and holidays presented a problem.

Brian O'Sullivan Wrote

Swansea

Many thanks for your prompt service
Order received today (Wednesday). Many thanks for your prompt service, items have been fitted and working perfectly. Will certainly bear you in mind in future and would have no problems recomending.

M. Vale Wrote

West Sussex

Many thanks for the quick turnaround
Many thanks for the quick turnaround and for dealing with it so quickly

R.H.Bradshaw Wrote

Thank you for a 1st class service.
Received today 1 Gravity Flap.Thank you for a 1st class service.

Mr Martyn Wrote

Essex

Many thanks for such an excellent service
Received this morning and very pleased Many thanks for such an excellent service

Maggie Hall Wrote

Whitby

Thanks for the excellent service...

J F Bentham Wrote

Onchan

Received yesterday, what quick response and delivery thank you very much!

John Coward Wrote

Somerset

Thank you for your very good service.
Have received my order today and would like to thank you for your very good service.

Jack Russell Wrote

Devon

Thank you our order has arrived, quickly and in perfect condition
It is now screwed to the back of our front door over the letter box. Thank you also from our postman.

Linda Browell Wrote

I am really pleased with the service and the quality of the product.
Thank you for my recent order, I am really pleased with the service and the quality of the product.

Tracy Wrote

I just wanted to say thanks for the information you gave me earlier
I have changed the code saving £55 cheers.

Mark Zalud Wrote

Warwick

Thanks very much, that's excellent customer service! :)

Andrew Wrote

This is a great facility to be able to chat with a sales rep.

Ed Wrote

Brilliant service, knowledgeable staff and I will definitely recommend you. Thank you.
The lock came today and after I'd shortened it slightly and reversed the centre latch, it's fitted and working well. Thank for all your help and the quick service. I've saved myself at least a hundred quid!

Nick Regan Wrote

Somerset

Thank you for the prompt replacement. Excellent service. Best wishes.
Thank you for the prompt replacement of the damaged item;. it arrived today. I might also mention that the drawer runners were great value and have transformed the functioning of the kitchen. Excellent service. Best wishes.

Scott Wrote

Thank you for an excellent service
Just wanted to drop you a note of thanks for all your help on Friday. You called me back when you said you would, you were helpful, and you went out of your way to arrange a courier. The bin arrived as promised yesterday and our kitchen fitter was able to install it in the nick of time. Thank you for an excellent service. Please feel free to forward this email to your manager. Regards

Robert Bennett Wrote

Banbury

I have received the replacement power supply this morning
Many thanks for the excellent service Regards

John Fraser Wrote

London

Thank you for your speedy service. Regards

Fiona Garrod Wrote

Bristol

Our locks arrived this morning as promised. Many thanks for your help.

Sean Wrote

Leeds

The quality of service I have received from you has been exceptional
As a complete novice to the world of locks you have helped me enormously. Many many thanks........

Mr G Gold Wrote

Annan

We would thoroughly recommend you...
We just wanted to let you know that we received our order safely and that we have been very impressed by the speed and quality of the service you have provided for us. Thank you to for getting matching keys for us. We would thoroughly recommend you.

Julie Woodhouse Wrote

Cheshire

Thank you for my recent shipment of handles. Such a fast delivery!! they are perfect. Thanks again

Helen Thomas Wrote

Dolgellau

I am sending this email, simply to thank you for such an efficient service
Your prompt response and quick delivery was very much appreciated. Our door is now fixed and secure. It has been a pleasure doing business with you, and we can certainly highly recommend your company. A very satisfied customer. Thanks and seasons greetings to all

Richard Bartholomew Wrote

Arizona

Thank you so much! I was happy with your service and i'll definitely use your company again
I stopped by the post office the other day and I received my package. It was everything I expected. Thank you so much! I was happy with your service and i'll definitely use your company again. Keep up the good work. P.S. You may post this message as an endorsement on your site.

G.Jones Wrote

Shropshire

I know little about locks but needed to replace an existing lock so your picture of the products was invaluable
Very good to have a picture of my purchase, I know little about locks but needed to replace an existing lock so your picture of the products was invaluable. Combined with an easy to navigate site. Thank You

R.Frazer Wrote

Somerset

Thanks again, brilliant service, will tell everyone about you
I just wanted to drop you a line to say how delighted I was with the service you have given and the prompt and professional way in which you handled my order, from the email updates through to the well wrapped and recorded delivery which we have just signed for. We bought this house about six months ago and have looked everywhere for this lock we knew it had been fitted about 15 years ago. A friend suggested we look on the web for "union mortice locks" in "google" and up you sprang! Thanks again, brilliant service, will tell everyone about you.

Mr B Salter Wrote

Sussex

First class...these guys care about their customers
I did a lot of research on the net for new locks and handles throughout my new house. Having found the right design I used locksonline for several reasons. A Friendly Web Site : Consumer friendly well designed and very easy to navigate. Great advice : I spoke to them several times on the phone before placing my internet order... its always good to get to speak with experts... they also took their time to explain things I needed to know with great individual product knowledge. Delivery : Fast and secure. Products : A far better range than my local DIY shed. Service : First class...these guys care about their customers. Altogether a class act.

S.Smedley Wrote

Gibraltar

Thanks you for your efficient service I will be using you again in the future if I need anything else.

David Wrote

London

I just received the lock and fitted it thanks for the great service!
I was very impressed by the website - having online help enabled me to explain the lock I was trying to replace so that I could purchase the right one.I was able to send a digital image in of the old lock and the fitting and an advisor help choose the right lock and asked if I wanted replacement keys or a new lock.I had been trying to get the filing cabinet fixed for many months, and was facing the reality that I could not get the lock replaced (a number of vendors said this was the case) and the filing cabinet was expensive.I got such quick response from emails and help I have recommended you to several other people.Most of whom said the same thing “it’s great site to have a bookmark for “Unlike a physical store you are able to only stock keys and locks so the choice is much wider the and expertises greater – the online plans and diagrams of each fitting enabled me to measure the exact fitting to ensure I was purchasing the right locks.

Peter Buckley Wrote

Many thanks again for your help and the speedy dispatch of my order. The remote locking system works fine.

H.Beerstecher Wrote

Kent

Thanks, it arrived today in good order.

P Wardell Wrote

Hepworth

Once again thanks very much and I look forward to dealing with you again
Thank you for the prompt replacement of the Pacri Locks, which I have now fitted to my garage, I really appreciate the efforts you have made to get them to me before I g on holiday, I can now go without being concerned about the security of my garage. Once again thanks very much and I look forward to dealing with you again

Nick Hollingworth Wrote

Safely received today by post. Many thanks for your very speedy service...

Michael R Palmer Wrote

I want to thank you for handling my orders so marvellously
Even though I made a mess of the first one. Imagine my delight when the new lock was such a close match that I only drilled one new hole; the rest were perfect! Now my family think I'm an expert at locks, but you know better :-)

R.Montague Wrote

I will recommend you to anyone requiring Difficult to find locks
Order received and fitted. Thank you for you efficient service.

Geoffrey Christensen Wrote

Thank you for your prompt service
I confirm that we have today received the paint, as per our order, thank you for your prompt service. Yours faithfully

Mr J Beattie Wrote

Thank you once again for your services & prompt delivery
Within the 5 days. The product was perfect matching the original.

Mr M Colley Wrote

Wonderful first class service, good website, helpful staff, other companies should take note

Mr Barrie Denman Wrote

A big thanks to you all for what was the best service, I think, I have ever received from any company
Just a quick email to say a big thanks to you all for what was the best service, I think, I have ever received from any company, again many thanks

Mr Malcolm Howe Wrote

It is unfortunate that there are not more companies like yours who cater for the customer.
I thank you for your personal assistance in meeting my requirement in obtaining additional blank keys for a security lock that I have. Whilst this is not a significant order to your company it was an important acquirement for me. After sending out around 18 e-mails to various companies both in the UK and Italy I wish to inform you that you LocksOnline were the only company to respond back to me with a positive response, requesting further information towards the limited details that I initially gave (the vast majority of companies did not respond). Furthermore on obtaining that information you immediately came back with confirmation as to having this item in stock together with a very reasonable quote inclusive of postage by registered airmail as well as confirmation towards the method of payment, which was duly ran. It is unfortunate that there are not more companies like yours who cater for the customer.

Maureen Williams Wrote

Thank you my lock arrived yesterday. Very impressive

Honey Ballantine Wrote

Just to let you know that the letter cage has arrived safely - very many thanks for speedy service!

Malcolm Wrote

The keys arrived this morning and they look good. Many thanks for you prompt service.

William R Milligan Wrote

Your company is to be recommended. regards.
I received the replacement lock this morning. Many thanks for your quick turn around on this and putting me right on left hands, right hands and any hands you care to name! Your company is to be recommended. regards.

Philip H Smith Wrote

Received with thanks for your swift service. regards.

Mr Potier Wrote

Satisfied customer. Well done...

Brian Young Wrote

A quick mail to say a big thank you... keep up the good work
I ordered a replacement door handle from yourselves on Sunday, it arrived today Wednesday - was fitted in a matter of minutes.. just a quick mail to say a big thank you... keep up the good work.

Mike Powdrill Wrote

Just received 6 fobs in double quick time-thank you.
I have to tell you I emailed 2 other suppliers and the the U.K distributor who have never answered my email-well done you got the order.

Scott Wrote

Got them, perfect. Thanks...

Mr Marques Wrote

Many thanks for the very efficient delivery of my order exactly as requested.

Steve Gittins Wrote

Just a quick email to say thanks for the great service.
The lock is now fitted and we can get in and out of the house without any trouble.

David Simpson Wrote

Lock arrived extraordinarily quickly and adapted as you recommended.
All fitted perfectly. Please thank Richard for his helpful advice and guidance on this. I'm delighted. Superb service!

Chris O'Hara Wrote

Just a quick word of thanks for having my padlock order delivered so promptly

David Wrote

Scottish Borders

Hinges arrived this morning - great service and many thanks.

J Hester Wrote

Many thanks for prompt service - keep up the good work!

Irene Deely Wrote

Thank you very much for your prompt, courteous service!

Athan Wrote

Many thanks excellent Service, so glad I found your site

Gerald Wrote