"The smart handle that can do so much".
As seen on Channel 4's "Grand Designs", these smart handles are designed with all door types in mind, and even work with multipoint locking systems, offering a quick and easy solution to fitting digital access control to your door whilst still maintaining the integrity of the multipoint locking solution.
There are two models available, each offered in a brushed stainless steel finish or a satin black finish. The two models in principle work exactly the same in terms of the digital keypad and smart connectivity with your smartphone, the main difference is in the key override facility as detailed below:
1. The slam-lock model features key-override via a euro cylinder, and is designed to work with automatic locking multipoint locks like the GU Automatic or the Winkhaus AV2 (known as 'slam-locks' because they are triggered to lock automatically when the door is closed). Equally it can be used with any 92mm PZ lock which offers full unlocking via key (also known as 'key-wind' operation). It should not be used with any other 'standard' multipoint locks. The reason for this limitation is that if the batteries are left to completely drain, you want to be able to mechanically unlock the door, and with locks offering this key-wind feature where all of the locking points can be retracted using just the key, you can do this using the euro cylinder provided (or another suitably sized cylinder).
2. The standard 'universal' model is used for all other standard lift-to-engage type multipoint locks (or equally can be used with mortice latches), and does not require the lock to offer key-wind operation. You will see from the images that there is a small flush cover-plate where you'd expect a keyway to be present. This cover plate is magnetic and by pressing on the very edge you are able to 'flip' the plate up to allow it to be removed. This reveals a specialist key-override to work with the keys supplied, as well as a micro-USB port. The key override allows you to engage the handle without using a code, so if the batteries have run out or for any other reason you're unable to gain entry via code, you can use your key to engage the handle to gain entry. The micro-USB port is a jumper port which allows you to connect a USB power-bank or similar, which will instantly power the lock up to gain entry with your code if the batteries are accidentally left to drain completely.
Both models are suitable for 30mm - 70mm thick doors - you may be able to squeeze this up to around 75mm at a push, but comfortably we would say 70mm. If you wanted to use them on thicker doors you would need to consider obtaining some longer M5 fixing screws and longer 8mm spindles.
Naturally, these locks cannot support split-spindle / twin-spindle operation. However these locks could still be used if the primary follower on the lock case can be used on its own for standard operation.
Each set of handles is supplied with rubber sealing gaskets to be used during fitting to ensure a good seal against the door.
Tough Stainless Steel Body
Built from a sturdy stainless steel construction, these handles are weighty and solid. This is of particular interest on the slam-lock model where a euro profile cylinder is used, as from a perspective of lock-snapping, we feel the handle would offer far better protection to the cylinder than most standard multipoint handles. So whilst these are not classed as security handles in respect to lock snapping because the main focus is of course on being digital smart handles, this can still offer some further peace of mind in terms of security.
With just a 38mm width, these aren't much larger than typical multipoint handles either, making them the perfect option for uPVC doors and similar where there's not a lot of width available on the door stile. In terms of their depth, they're 25mm thick which is around double that of a typical set of handles but equally still does not appear bulky or over-sized, perhaps in part due to their sleek contemporary design (38 x 280 x 25mm).
Bluetooth / WiFi Connectivity
These Smart Handles use bluetooth as the principle method of communication. Both models come with a WiFi bridge, which can be plugged into a socket somewhere near the door the handles will be fitted onto, to allow your smart handles to connect to your internet router in order to allow you to manage your lock from anywhere in the world via your phone, as long as you have internet connectivity at both ends. This allows for remote management from all over the world, so even if you're on holiday you can still make any necessary actions via your smart phone.
These smart handles are powered by 4x AAA batteries (not included), housed underneath a cover-plate on the inner handle body. As with any battery-driven product, the battery life does of course depend on usage and indeed the quality of the batteries being used. However, on the assumption of good quality batteries being used, the manufacturer claims a battery life of around 10,000 operations - a substantial battery life expectancy which we feel is not an unrealistic possibility based on our usage when testing these handles.
If you would like to get some perspective on how long this will last you in your setting, you can start to take note of how many times the door is used in a day, and by dividing 10,000 by this number, you'd have an approximate amount of days your batteries are likely to last - however, you can always check the battery status at any time by opening up the app, and if you do ever forget to change the batteries and it runs out of power completely, you can still gain entry with the key-override feature (either via the OEM key override on the standard model, or with the euro cylinder key override on the slam lock model).
Additionally, there is a micro-USB jumper port alongside the key override of the universal model, which allows you to power up the unit using a USB power bank or similar.
Smart App Features
Both models come with all the same app features; of which there are many! And what's more, there is no feeling of any of these features being rushed or compromised in an effort to pack in more features - we've tried and tested every feature and been mightily impressed with just how easy and reliable the whole system is!
Passcodes (PIN Codes)
Through the app you can of course add, delete, and edit up to 150 passcodes (PIN codes) that can be used to gain entry via the digital keypad on the handle. These codes must be 6-9 digits long, which means there's more variety in the possible code combinations than your 4-digit bank PIN! There are several options in terms of different types of pin codes, and equally these can be either auto-generated or custom values . You'll see the tabs for each of these methods below when you tap 'Generate Passcode' in the app.
Permanent codes - these are of course your persistent unrestricted codes. If you're fitting this on your house, then this would likely be the choice you'd make for your own codes which would not limit you to timeslots or an expiration date on the code. You can of course edit this at a later date if you feel it necessary to have a change of your code. By default this is an auto-generated code but you can create permanent codes under the custom code tab too, and equally auto-generated codes can be modified later once they've been used once on the keypad to verify.
Timed codes - these codes are set up to only work from a specified starting time and date, to a specified end time and date. So if you had workers at the property who need to have access for a couple of weeks while they complete the job, you can set them up their own code to use which will expire at the specified time and date that you set when creating the code. By default this is an auto-generated code but you can create timed codes under the custom code tab too, and equally auto-generated codes can be modified later once they've been used once on the keypad to verify.
One-time codes - for total one-off codes where you need to allow someone access just once as a one-off, you can generate them a code that will work only once. As a security feature these codes are only valid for 6 hours, so if the code is not used within this temporary time window, it will automatically be deleted after 6 hours. These are auto-generated codes that cannot be customised as they are only intended as one-off usage.
Erase codes - this is a maintenance function to allow you to erase all existing codes so should exercise extreme caution when considering using this function. This auto-generated code is an erasure code, which lasts 24 hours. If this code is used within its 24 hour active window, it will erase all existing codes off the device to allow you to start from scratch. This simply allows a quick and convenient method for you to erase all codes if you have ended up adding so many codes over time that it's easier to start back from a blank canvas so to speak.
Custom codes - this is where you can create your own custom codes rather than allowing the system to automatically generate one like the above options. Custom codes can be set as either permanent or timed codes,
Recurring codes - these allow you to generate a code that will work only between two certain times on a particular day, which will repeat every week thereafter. So if you had a frequent attendee who needs access on Tuesdays between 9am and 5pm, you can create them a code to work only during this period each week. Of course, there is nothing stopping you from creating several of these for multiple days of the week. These are auto-generated codes but once the code is used once to confirm, it can be edited later to a personalised code.
IC Cards (Proximity Cards / Fobs) & Android NFC
As well as offering a digital keypad, these Smart Handles also offer a built-in prox-reader, allowing you to gain access without having to input any code or use your phone, you can simply have a small key-card / fob on your keyring, or even use your Android phone's NFC function*, and just present it to the middle of the keypad for quick access.
Up to 200 fob/cards can be added to the system, and this can be done in two ways - if you're present at the property you simply choose to add a card, enter a name to record against the card, and you will then be prompted to present your card to the Smart Handle, which will then announce whether or not it's been successful or not. If you're not present at the property, and you have an Android device with NFC, you can still add cards if you're meeting up with someone and decide you want to give them a card using your phone as the card reader (NFC must be enabled). This allows your phone to read the card, and the app will then transmit the unique ID of the card over the internet to your smart handles (only if using the WiFi Bridge at the property of course), and will notify you on screen of success or failure. When that person then visits the property with the card you've handed them, if it was successfully read and registered, their card will unlock your smart handles.
Permanent and timed access options are available with card access.
* in order to use NFC on Android as a proximity access device, contactless payments in Google Pay must be switched off. Unfortunately contactless payments require randomisation on NFC which therefore means it cannot be used as a prox card due to lack of permanent ID.
eKeys (Unlocking via App)
In addition to physical authentication (pin codes or access cards), the app can also be used to control your lock. You can simply tap the lock button in the app to unlock your smart handles, or equally if switched on in the settings, you can also have a touch to unlock feature, which allows you to simply press a key on the keypad to unlock the door if you have the app open. For security reasons it's not possible to have this set up so that it works when your phone is locked, as it would mean anyone could potentially unlock your door if your phone is still in range from inside the property or indeed from close by outside.
You can send unlimited eKeys to your family and friends through the app using their email address to send it to, which will prompt them to install the app on their device. Once this is done they will have the access rights you have granted them. Again this can be permanent access, timed access, one-time access or weekly recurring access for a specific time and day.
Passage Mode (free entry)
A commonly desired feature for any locking solution is the ability to put the door into free-passage mode. This can be handy if you're out in the garden on a nice sunny day and want to be in and out through the door without having to use your code, or equally in any similar scenarios where you do not feel a code is needed for a certain duration, you can put the handles into passage mode which will allow them to remain permanently engaged so that they can be used just as handles to freely open the door.
Reports (usage logs / audit trail)
One of the most sought after features with any access control system is having the ability to view who has gained access at what times. This is a feature offered within the app, and even shows you failed access attempts - and more importantly will show you the code they tried to use, which can be very helpful in determining if somebody has been watched entering their PIN, as you may find the code is very close to a valid code suggesting it may be close to being compromised. In this instance it would be best to change this code in case the culprit continues to make altered attempts in the hope of getting the code right. Without this audit trail feature you would have no way of knowing this was happening. Please note these logs must be loaded over Bluetooth.
Attendance (time & attendance logs)
If enabled, you have the ability to set up a company name for your smart handles and have staff members assigned to that company. You can specify your office hours etc, and view logs of late attendance, top attendees and so on. It's not quite a full time & attendance solution you'd get from a high end commercial access control system, as there's no export process to pull the data over into any staff management system, but equally this is an exceptional feature to have on such an affordable smart locking device and far exceeds the typical offering on this type of device.
General Lock Settings
In addition to all of the great features above, there are of course some lock management settings too, where you can change the admin password, enable or disable remote unlocking (unlocking over the internet from anywhere), you can adjust the automatic re-locking time (or switch it off entirely), enable passage mode for free access, enable and disable the audible lock sounds, enable or disable the tamper alert alarm, and much more.
You can even import settings from another lock registered on the same account, so if you have two of these on the same building for example and want to share the settings between both, you don't have to program both separately, you can program one, and copy the data over to the other.
Alexa & Google Assistant Compatibility
These smart handles are compatible with the TTLock control solution, which means you can lock and unlock your door with Alexa and Google Assistant controls. For this you will need to use the TTLock app on Google / TTLock skill on Alexa.
To support you in making an informed decision, please ensure you have read all of the above detail, and watched our video! Please also find below supporting documents to assist you with the compatibility, fitment, and setup of the unit.
Document #1 - Compatibility Checkup & Fitting Instructions (combined) [PDF]
Document #2 - Using the SmartLock App on your Smartphone [PDF]