and has become a fundamental requirement of many purchasers. It is often demanded as a contract requirement, as it ensures that
goods produced will be consistently the same as those originally tested and accepted.
Being a BS EN ISO 9000 registered firm of assessed capability also means that a company can, when it has products that have
been independently tested for conformity to an appropriate standard, obtain Kitemark authorisation.
BS EN ISO 9000 registration is available not only to manufacturers of products but also to companies in the service industries.
It is expected that registration to this scheme will continue to be of increasing importance to all companies in the hardware industry.
BS EN ISO 9000 should not be confused with performance standards for products.
BS EN ISO 9000 relates to the structure and working methods of a company which provides a service, or through which products
pass, whether it be distribution or manufacture. It ensures consistency and efficiency of working methods at all times.
(Produced or shown by kind permission of Häfele UK, information given correct at time of print Aug 2008)