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Customer Service

LocksOnline has been trading for over 20 years!

Welcome to the LocksOnline Community Homepage

Tips and Tricks

How Does a Master Key Work?
One of the most popular questions regarding master keying, just how do master keys work? Let us take you through this simple process with a short video demonstration!
How to change the handing of the GU A-Opener Multipoint Lock
Here's a guide on how to reverse the handing of a GU multipoint lock for uPVC doors. In this guide we look at the GU A-Opener auto-locking multipoint, but this may apply for others too.
Do My Door Locks Meet Insurance Requirements?
LocksOnline tackle one of the most common and stressful concerns our customers come to us looking for help with - do your door locks comply with your insurance requirements? And if not, could they?
How To Measure Door Locks: The Complete Guide
Your complete guide to measuring door locks and latches, so that you can make the right choice when changing or replacing your locks!
How to control entry to your shop via a switch!
For many shop owners, from jewellers to late-night convenience stores, having the ability to lock or release your door on-demand from a switch under the counter can prove highly valuable..

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The LocksOnline Team


Darrel

Head of the tech team, and locksmith of 25+ years


Eve

Specialises in Ironmongery & Door Furnishing


Lesley

Deals with Sales on the .co.uk website


Nicola

Deals with Sales on the .com website


Ann

Ensures day-to-day logistics run smoothly


Bryn

Keeps our workshop running smoothly


Jack

Our web developer and content manager

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